Privacy Policy

At kvik.shop s.r.o., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide via our contact form, in compliance with:

The General Data Protection Regulation (GDPR),
The California Consumer Privacy Act (CCPA),
And other applicable laws.

1. What Data We Collect

When you use our contact form, we may collect the following types of data:

Personal Data:
- Your name
- Your email address
- Your phone number (optional)
- Any other information you include in your message
Technical Information: (automatically collected when you use our website)
- IP address
- Browser type and version
- Date and time of access
- Operating system

2. Purpose of Processing Your Data

We process your personal data for the following purposes:

To respond to your inquiries or requests.
To provide information about our services or products as requested.
To improve our services and website.
To comply with our legal obligations.

We will not use your data for marketing purposes unless you give us explicit consent.

3. Legal Basis for Data Processing

We process your data based on:

Consent: You provide your consent by filling out and submitting the contact form.
Legitimate Interests: To respond to your inquiries and improve our services.
Legal Obligations: To fulfill obligations under applicable laws.

4. Data Sharing and Transfer

We do not sell, trade, or rent your personal data to third parties. However, your data may be shared with:

Trusted Service Providers: Entities that assist us in operating the website or delivering services, provided they comply with GDPR and other relevant laws.
Legal Authorities: When required by law or necessary to protect our rights.

Your data may be transferred to other countries, including the United States. In such cases, we ensure that these transfers comply with GDPR using Standard Contractual Clauses (SCC).

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. After this period, your data will be securely deleted or anonymized.

6. Your Rights Under GDPR and CCPA

You have the following rights regarding your personal data:

Under GDPR (European Union)

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): Request deletion of your personal data, subject to legal obligations.
Right to Restrict Processing: Request restriction of your personal data under certain circumstances.
Right to Object: Object to processing based on legitimate interests.
Right to Data Portability: Request your data in a machine-readable format.

Under CCPA (United States)

Right to Know: Request information about the categories and specific data we collect about you.
Right to Deletion: Request deletion of your personal data, subject to certain exceptions.
Right to Non-Discrimination: Receive equal service and pricing even if you exercise your privacy rights.

To exercise your rights, contact us at info@kvik.shop.

7. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes encryption, firewalls, and other security technologies.

8. Use of Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to provide a better browsing experience, analyze website traffic, and enhance functionality. Cookies are small text files stored on your device when you visit a website. They help us understand how you interact with our website and allow us to improve our services.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly, such as enabling secure logins and remembering your preferences.
Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often, to help us improve the user experience.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your language preferences.
Advertising and Targeting Cookies: These cookies are used to deliver personalized advertisements based on your browsing behavior and preferences.

How You Can Manage Cookies

You can control and manage cookies through your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling certain cookies may affect the functionality of our website.

For more information on how to manage cookies, visit www.allaboutcookies.org.

Third-Party Cookies

We may also use third-party cookies, such as those from Google Analytics, to collect information about website usage and provide analytical services. These third-party services may collect information about your online activities over time and across different websites.

Your Consent

By using our website, you agree to our use of cookies and similar technologies as described in this section. If you wish to withdraw your consent, you can do so by deleting cookies from your browser or changing your cookie preferences.

9. Contact Us

If you have any questions about this Privacy Policy or how we process your data, please contact us:

Email: info@kvik.shop
Phone: +420 277 277 973
Address: Martinovská 3172/13, 723 00 Ostrava-Martinov, Czech Republic

Effective Date: December 16, 2024